Privacy Policy

This Privacy Policy explains how DKSH Technology Limited (referred to as “we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you use our website (hereinafter the “Website”). We are committed to protecting your privacy in compliance with the Personal Data Protection Act B.E. 2562 (2019) (the “Act”). This Privacy Policy has been prepared to inform you about how we protect your personal data and your rights as the Data Subject. Please read this policy carefully to understand your rights and how we handle your data.

1. Data Controller and Data Protection Officer

The data controller responsible for your personal data is:
DKSH Technology Limited
2533 Sukhumvit Road, Bangchak, Phrakhanong, Bangkok 10260, Thailand
Our Data Protection Officer (DPO) can be contacted at: dataprotection@dksh.com.

2. Legal Basis and Personal Data We Collect

Types of Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, email address, and other identifying details you provide.
  • Technical Data: IP address, browser type, operating system, and session ID.
  • Usage Data: Information about how you use our website, including pages visited and links clicked.
  • Contact Data: Information you provide when filling out forms or subscribing to newsletters.

Legal Bases for Processing

We process your data under the following legal bases:

  • Consent: For marketing communications, including newsletter subscriptions, where required.
  • Performance of a Contract: To fulfill obligations arising from any contracts with you, if any.
  • Legal Obligations: We may process your personal data in order to comply with applicable laws in accordance with requests of the relevant governmental authorities or court of competent requesting the personal data or use it as evidence in relation to crimes or accidents that occur within the Website.
  • Legitimate Interests: To improve our services and website functionality, provided this does not override your rights.

3. Subscribing to Newsletters

If you choose to subscribe to our newsletters, we will collect and process your email address and any additional information you voluntarily provide (e.g., preferences or interests). Newsletters are sent based on your consent, which you can withdraw at any time by clicking the “unsubscribe” link included in each newsletter.
We use your data for the purpose of providing you with relevant updates, offers, and news about our services. The data will not be shared with third parties for marketing purposes without your explicit consent.

4. Who Do We Share Your Personal Data With?

We share your data only as necessary with:

  • Service Providers: For IT hosting, marketing analytics, and technical support.
  • DKSH Group Companies: To streamline operations and improve services.
  • Authorities: When required by law or for legal proceedings.

We ensure all third-party recipients adhere to strict data protection standards and sign appropriate data-sharing agreements.

5. Transfer of Data to Third Countries

We operate globally and may transfer your personal information to other companies of the DKSH Group or to approved partners in locations around the world.

When we share, use, or transfer personal information outside the country in which the information is collected, we will put in place appropriate measures to legitimize such transfer under applicable privacy legislation, which may include, as applicable, obtaining your consent or implementing adequate contractual safeguards.

In particular, if we transfer your personal data outside the European Union, Switzerland or your country of residence, as applicable, we will take steps to ensure that your data will receive the same level of protection as if it was being processed within the European Union, Switzerland or your country of residence, as applicable. For example, we may include standard contractual clauses adopted by the European Commission in our contracts with third parties or our group companies to ensure there are safeguards in place to protect your personal data.

6. How We Secure Your Personal Data

We implement the following measures to protect your data:

  • Encryption and secure transmission protocols.
  • Access controls and regular security audits.
  • Monitoring systems to detect and respond to data breaches.

7. How Long We Store Your Personal Data

We will retain your personal data for as long as is necessary for the purposes set out in this privacy notice. Unless required or permitted by law, the storage period for such data is less or more than the period specified by us. 

8. Your Rights in Respect to Your Personal Data

You have the right to: (1) withdraw consent given to the company for processing your personal data, (2) access and obtain copies of your personal data collected, used, or disclosed by the company, (3) request the transfer of your personal data, (4) object to the processing of your personal data, (5) request the deletion, destruction, or anonymization of your personal data, (6) suspend the use of your personal data, (7) request correction of your personal data to be accurate, current, complete, and not misleading,   (8) lodge a complaint if you believe that the company, its officers, or its representatives have violated your rights under the Act.

To exercise your rights, contact dataprotection@dksh.com Please note that some rights may be limited by legal or contractual obligations. We will use our best endeavors to respond to your request within a reasonable period and within the period as specified under the law. In this regard, we shall comply with the requirements under the law with respect to the rights you are entitled to as the owner of personal data.
You may encounter certain limitations with regard to exercising your rights, and we shall provide you with an explanation if we are unable to comply with your request. These limitations shall be in accordance with the limitations as stipulated in the Act. 

9. Changes to This Privacy Policy

We may update this policy to reflect changes in laws or our practices. Material changes will be communicated via email or a prominent notice on our Website. You can access historical versions of this policy upon request.
For any questions or concerns about this policy, please contact our Data Protection Officer at dataprotection@dksh.com

Version 1.0 | Last amended: January 2025